Goodmorning/afternoon/evening./MayIhelpyou/AnythingIcandoforyou
Howdoyoudo/Howareyou/Nicetomeetyou.
It’sagreathonortomeetyou./Ihavebeenlookingforwardtomeetingyou.u.
WelcometoChina.
Wereallywishyou'llhaveapleasantstayhere.
Ihopeyou’llhaveapleasantstayhere.IsthisyourfistvisittoChina
Doyouhavemuchtroublewithjetlag
二、展会寒暄用户
1.LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.
让我介绍你认识，这是我们的总经理，李先生。
2.It’sanhonortomeet.
很荣幸认识你。
3.Nicetomeetyou.I’veheardalotaboutyou.
很高兴认识你，久仰大名。
4.HowdoIpronounceyourname
你的名字怎么读？
5.HowdoIaddressyou
如何称呼您？
6.It’sgoingtobetheprideofourcompany.
这将是本公司的荣幸。
7.Whatlineofbusinessareyouin
你做那一行？
8.Keepintouch.
保持联系。
9.Thankyouforcoming.
谢谢你的光临。
10.Don’tmentionit.
别客气
11.Excusemeforinterruptingyou.
请原谅我打扰你。
12.I’msorrytodisturbyou.
不起打扰你一下。
13.Excusemeamoment.
对不起，失陪一下。
14.Excuseme.I’llberightback.
对不起，我马上回来
三、展会常用谈判用语
Whatabouttheprice
对价格有何看法？
Whatdoyouthinkofthepaymentterms
对支付条件有何看法？
Howdoyoufeellikethequalityofourproducts
你觉得我们产品的质量怎么样？
Whatabouthavingalookatsamplefirst
先看一看产品吧？
Whataboutplacingatrialorder
何不先试订货？
Thequalityofoursisasgoodasthatofmanyothersuppliers,whileourpricesarenothighastheirs.Bytheway,whichitemsareyouinterestedin
我们的产品质量与其他生产商一样的好，而我们的价格却不象他们的那样高。哎，你对哪个产品感兴趣？
Youcanrestassured.
你可以放心。
Wearealwaysimprovingourdesignandpatternstoconfirmtotheworldmarket.
我们一直在提高我们产品的设计水平，以满足世界市场的要求。
ThisnewproductistothetasteofEuropeanmarket.
这种新产品欧洲很受欢迎。
Ithinkitwillalsofindagoodmarketinyourmarket.
我认为它会在你国市场上畅销。
Finequalityaswellaslowpricewillhelppushthesalesofyourproducts.
优良的质量和较低的价格有助于推产品
Whileweappreciateyourcooperation,weregrettosaythatwecan’treduceourpriceanyfurther.
虽然我们感谢贵方的合作，但是很抱慊，我们不能再减价了。
Reliabilityisourstrongpoint.
可靠性正是我们产品的优点。
Wearesatisfiedwiththequalityofyoursamples,sothebusinessdependsentirelyonyourprice.
我们对样品的质量很满意，因此交易的成败就取决于你们的价格了。
Toacertainextent，ourpricedependsonhowlargeyourorderis.
在某种程度上，我们的价格就得看你们的定单有多大。
Thisproductisnowingreatdemandandwehaveonhandmanyenquiriesfromothercountries.
这种产品现在需求量很大，我们手头上来自其他国家的很多询盘。
Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanworkouttheoffer
谢谢你询价。为了便于我方提出报价，能否请你谈谈你方需求数量？
HereareourFOBprice.Allthepricesinthelistsaresubjecttoourfinalconfirmation.
这是我们的FOB价格单。单上所有价格以我方最后确认为准。
Ingeneral,ourpricesaregivenonaFOBbasis.
通常我们的报价都是FOB价
四、机场接客
Excuseme;areyouMr.WilsonfromtheInternationalTradingCorporation
HowdoIaddressyou
MynameisBenjaminliu.I’mfromtheFuzhouE-fashionElectronicCompany.I’mheretomeetyou.
Wehaveacarcanovertheretotakeyoutoyourhotel.Didyouhaveanicetrip
Mr.Davidsmithaskedmetocomehereinhisplacetopickyouup.
Doyouneedtogetbackyourbaggage
Isthereanythingyouwouldliketodobeforewegotothehotel
五、相互介绍
Letmeintroducemyself.MynameisBenjaminLiu,anInt’lsalesmanintheMarketingDepartment.
Hello,IamBenjaminLiu,anInt’lsalesmanofFUZHOUE-FASHIONELECTRONICCOMPANY.Nicetomeetyou./pleasedtomeetyou./Itisapleasuretomeetyou.
IwouldliketointroduceMarkSheller,theMarketingdepartmentmanagerofourcompany.
LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.
Mr.Smith,thisisourGeneralmanage,Mr.Zhen,thisisourMarketingDirector,Mr.Lin.
AndthisisourRDDepartmentManager,Mr.Wang.
IfI’mnotmistaken,youmustbeMissChenfromFrance.
DoyouremembermeBenjaminLiufromMarketingDepartmentofPVC.Wemetseveralyearsago.
Isthereanyonewhohasnotbeenintroducedyet
Itismypleasuretotalkwithyou.
Hereismybusinesscard./MayIgiveyoumybusinesscard
MayIhaveyourbusinesscard/Couldyougivemeyourbusinesscard
Iamsorry.Ican’trecallyourname./Couldyoutellmehowtopronounceyournameagain
I’amsorry.Ihaveforgottenhowtopronounceyourname.
六、小聊片刻
IsthisyourfirsttimetoChina
DoyoutraveltoChinaonbusinessoften
WhatkindofChinesefooddoyoulike
WhatisthemostinterestingthingyouhaveseeninChina
WhatissurprisingtoyouraboutChina
Theweatherisreallynice.
Whatdoyouliketodoinyoursparetime
Whatlineofbusinessareyouin
Whatdoyouthinkabout…/Whatisyouropinion/Whatisyourpointofview
Nowonderyou'resoexperienced.
Itwasnicetotalkingwithyou./Ienjoyedtalkingwithyou.
Good.That'sjustwhatwewanttohear.
七、确认话意
Couldyousaythatagain,please
Couldyourepeatthat,please
Couldyouwritethatdown
Couldyouspeakalittlemoreslowly,please
Youmean…isthatright
Doyoumean..
Excusemeforinterruptingyou.
八、社交招待
Wouldlikeaglassofwater/canIgetyouacupofChineseredtea/HowaboutaCoke
Alright,letmemakesome.I’llberightback.
Acupofcoffeewouldbegreat.Thanks.
Therearemanyplaceswherewecaneat.HowaboutCantonesefood
Iwouldliketoinviteyouforlunchtoday.
Oh,Ican’tletyoupay.Itismytreat,youaremyguest.
MayIproposethatwebreakforcoffeenow
Excuseme.I’llberightback
Excusemeamoment.
九、告别用户
WishyouaverypleasantjourneyhomeHaveagoodjourney!
ThankyouverymuchforeverythingyouhavedoneusduringyourstayinChina.
Itisapityyouareleavingsosoon.
I’mlookingforwardtoseeingyouagain.
I’llseeyoutotheairporttomorrowmorning.
Don’tforgettolookmeupifyouareeverinFUZHOU.Haveanicejourney!
十、约会客户
MayImakeanappointmentI‘dliketoarrangeameetingtodiscussourneworder.
Let’sfixthetimeandtheplaceofourmeeting.
Canwemakeitalittlelater
DoyouthinkyoucouldmakeitMondayafternoonThatwouldsuitmebetter.
Wouldyoupleasetellmewhenyouarefree
I’mafraidIhavetocancelmyappointment.
ItlooksasifIwon’tbeabletokeeptheappointmentwemade.
Willyouchangeourappointtomorrowat10:00tothedayaftertomorrowatthesametime
AnytimeexceptMondaywouldbeallright.
OK,Iwillbehere,then.
We'llleavesomeeveningsfree,thatis,ifitisallrightwithyou.
十一、市场销售
客户询问：
CouldIhavesomeinformationaboutyourscopeofbusiness
Wouldyoutellmethemainitemsyouexport
MayIhavealookatyourcatalogue
Wereallyneedmorespecificinformationaboutyourtechnology.
MarketingontheInternetisbecomingpopular.
Wearejusttakingupthisline.I’mafraidwecan’tdomuchrightnow.
回答询问：
Thisisacopyofcatalog.Itwillgiveagoodideaoftheproductswehandle.
Won’tyouhavealookatthecatalogueandseewhatinterestyou
Thatisjustunderourlineofbusiness.
Wehaveavideowhichshowstheconstructionandoperationofourlatestproducts.
Theproductwillfindareadymarketthere.
Ourproductisreallycompetitiveintheworldmarket.
Ourproductshavebeensoldinanumberofareasabroad.Theyareverypopularwiththeusersthere.
Wearesureourproductswillgodownwellinyourmarket,too.
It’sourprincipleinbusiness“tohonorthecontractandkeepourpromise”.
Convenience-storechainsaredoingwell.
Wecanhaveanthertaleifanythinginterestsyou.
CouldyouprovidesometechnicaldataWe’dliketoknowmoreaboutyourproducts.
Thisproducthasmanyadvantagescomparedtoothercompetingproducts.
Therearecertainlybeingproblemsinthesaleworkatthefirststage.Butsupposeyouorderasmallquantityforatrail.
Iwishyouasuccessinyourbusinesstransaction.
Youwillsurelyfindsomethinginteresting.
Hereyouare.Whichitemdoyouthinkmightfindareadymarketatyourend
Ourproductisthebestseller.
Thisisournewlydevelopedproduct.Wouldyouliketoseeit
Thisisourlatestmodel.IthadagreatsuccessatthelastexhibitioninParis.
I’msurethereissomeroomfornegotiation.
Herearethemostfavoriteproductsondisplay.Mostofthemarelocalandnationalprizeproducts.
Thebestfeatureofthisproductisthatitisverylightinweight.
Wehaveawideselectionofcolorsanddesigns.
Havealookatthisnewproduct.Itoperatesattouchofabutton.Itisveryflexible.
Thisproductispatented
Thefunctioningofthissoftwarehasbeengreatlyimproved.
ThisdesignhasgotarealChinaflavor.
Theobjectiveofmypresentationisforyoutoseetheproduct’sfunction.
Theproducthasjustcomeout,sowedon’tknowtheoutcomeyet.
Ithasonlybeenonthemarketforafewmonths,bustitisalreadyverypopular.