您可以了解最新的连连国际品牌资讯动态。
在这种情况下,最佳解决方案是使用身份验证器应用。身份验证器应用不需要连接蜂窝网络就能生成验证码。
有关更多信息,请参阅使用身份验证器应用进行两步验证。
如果您的手机丢失或被盗,请立即联系您的承运人,请求他们暂停您的服务,直到您调查清楚事情的原委。
只要做到以下几点,即可确保您始终有权访问您的账户:
Inthisscenario,thebestsolutionisanauthenticatorapp.Authenticatorappsdon'trequirecellularnetworkcoverageinordertogenerateacode.
Formoreinformation,seeUseanauthenticatorappforTwo-StepVerification.
Ifyourphoneislostorstolen,contactyourcarrierimmediatelyandaskthemtoblockorsuspendyourline,untilyoucanfigureoutwhathappened.
Togainaccesstoyourselleraccount,tryloggingintoSellerCentralandclickDidn'treceivethecodeonthebottomoftheTwo-StepVerificationpage.Selectyourbackupmethodforreceivingyourcode.
Ifyoudon'thaveabackupdeviceandcan'tchangeyoursettings,you'llneedtogothroughtheTwo-StepVerificationAccountRecoveryprocess.Thisprocessrequiresyoutosubmitdocumentationverifyingyouridentity.Onceverified(usuallywithin12hours),Two-StepVerificationwillbedisabledsoyoucanlogin.Onyournextlogin,youwillberequiredtosetupTwo-StepVerificationagain,thistimeusingdevicesthatyouhaveaccessto.
Thereareseveralthingsthatyoucandotoensureyoualwayshaveaccesstoyouraccount:
ClicktheDidn'treceivethecodelinkonthewebpagewhereitasksyoutoenteryourcode.Thislistsanybackupmethodsyoudesignatedwhenyousetupyouraccount.YoucanalsochoosetohaveavoicecalltoyourcellphoneincasetheSMStextdidn'tarrive.
Ifyoudon'treceiveacodeduringregistration,checkthatthephonenumberyouprovidediscorrect.Makesurethephonenumberincludesaregioncode,andyourcellphonecanreceiveSMStextmessages.
Thisisusuallyanissuewithyourbrowsersettings.Clearyourcacheandcookies,thentrylogginginagain.
Ifthisdoesn'twork,tryrequestingacodeonyourbackupmethodbyclickingtheDidn'treceivethecodelinkontheTwo-StepVerificationpage.Thiswilllistanybackupmethodsyoudesignatedwhenyousetupyouraccount.YoucanalsochoosetohaveavoicecalltoyourcellphoneincasetheSMStextdidn'tarrive.
Ifyouhaveanissuereceivingacodeduringregistration,makesurethatthephonenumberyouprovidediscorrect.Makesurethatthephonenumberincludesaregioncode,andthatyourcellphonecanreceiveSMStextmessages.
IfyoucanlogintoSellerCentralwithoutseeingamessagesayingthatTwo-StepVerificationisarequirement,thenyouhaveTwo-StepVerificationenabled.
InSellerCentral,gotoSettings>LoginSettings>AdvancedSecuritySettings>Edittoviewyoursettings.ClicktheChangelinknexttotheitemyouwanttochangeandfollowtheon-screeninstructionstochangeandsaveyourTwo-StepVerificationSettings.
YoucanalsoaccessyourTwo-StepVerificationssettingsontheAdvancedSecuritySettingspageontheAmazonRetailsite.