A：Ireceivedthesample.CanIconfirmtheorderbasedonthesample
B：Yes,youcanconfirmtheorderbasedonthesample.Pleaseletusknowifthereareanymodificationsoradjustments.
A：Howlongdoesittaketoproducethefinalproduct
B：Itusuallytakes15-20daystoproducethefinalproductafterthesampleconfirmation.
A：Canyouprovideacooperationagreement
B：Yes,wecanprovideacooperationagreement.Pleaseprovideuswithyourcompanyinformationandotherrequiredinformation.
A：Whatarethemaincontentsofthecooperationagreement
B：Thecooperationagreementincludesthescopeofcooperation,responsibilitiesandobligationsofbothparties,paymentterms,andotherrelevantinformation.
A：Canyouofferadiscount
B：Ourpriceisalreadyverycompetitive,butwecanofferyoua5%discountifyouplaceanorderof1000piecesormore.
A：Ithinkit’sstilltooexpensive.Canyouofferahigherdiscount
A：HowshouldIarrangetransportation
B：Wecanarrangetransportationforyou.Pleaseprovideuswiththeshippingaddressandotherrelevantdetails.
A：Whatkindoftransportationdoyouprovide
B：Wecanprovidesea,air,andlandtransportationservicesaccordingtoyourneeds.
A：Doesyourproductcomewithawarranty
B：Yes,weprovideaone-yearwarrantyforourproducts.
A：What’sincludedinthewarranty
B：Thewarrantyincludesanynon-humanqualityproblems.Ifthereisanyqualityissue,wewillproviderepairorreplacementservices.
A：Ineedthisproducturgently.Canyoudeliveritbytomorrow
A：Howaboutpayinganextrafeeforexpediteddelivery
B：Wecanarrangeforexpediteddelivery,butitwillrequireanextrafee.Wewillcheckthefeasibilityandletyouknowassoonaspossible.
A：Whatarethepaymentterms
B：Ourpaymenttermsareusually30%depositbeforeproductionand70%balancebeforeshipment.Wecanalsoacceptotherpaymentmethods,suchasL/C,T/T,andWesternUnion.
A：Isthereanydiscountforprepayments
B：Yes,ifyoupaythefullamountinadvance,wecanofferyoua3%discount.
A：Ireceivedthegoods,buttheyarenotwhatIordered.CanIreturnthem
A：Howabouttheshippingcostforreturnsorexchanges
B：Ifitisourmistake,wewillbeartheshippingcost.Ifitisyourfault,youneedtobeartheshippingcost.
A：Canyouprovideaninvoice
B：Sure.Pleaseprovideuswithyourcompanyname,address,taxIDnumber,andotherrequiredinformation.
A：Canyouprovideanelectronicinvoice
B：Yes,wecanprovideelectronicinvoicesinPDForotherformats.
A：Ireceivedthegoods,butthequalityisnotgood.WhatcanIdo
A：Canyouprovidecompensation
B：Yes,wecanprovidecompensationaccordingtothespecificsituation.
A：Canyouofferalowerprice
A：Mytargetpriceis$5perunit.
B：Pleaseprovideuswiththeproductspecifications,quantity,deliverydate,andotherrelevantinformation.Wewillarrangeproductionaccordingly.
A：Howaboutproductiontime
B：Productiontimeusuallytakes10-15days,dependingontheproducttypeandquantity.
A：Iwanttocanceltheorder.What’stheprocedure
A：Howabouttherefund
B：Iftheproducthasnotbeenproduced,wewillprovideafullrefund.Ifithasbeenproduced,wewilldeducttheproductioncostandprovideapartialrefund.
B：Sure,what’stheordernumber
A：Theordernumberis123456.
B：Gotit.What’sthequantity,deliverydate,andshippingmethod
A：Thequantityis1000pieces,thedeliverydateisJune1st,andweneeditshippedbyair.
B：Okay.Wewillconfirmthedetailsandsendyoutheinvoicesoon.
A：Howlongisyourquotationvalid
B：Ourquotationisvalidfor30days.
A：Canyouextendthevalidityperiod
B：Yes,ifyouneedmoretime,pleaseletusknowinadvanceandwecanextendthevalidityperiodaccordingly.
A：CanyouprovidesamplesHowmuchdoesitcost
B：Yes,wecanprovidesamples,butyouneedtobearthesampleandshippingcosts.
A：HowaboutthesamplefeeCanitberefunded
B：Ifyouplaceanorder,wecanrefundthesamplefee.
B：Sure,youcanarrangeforaninspectionofthegoodsbeforeshipment.
A：HowshouldIarrangetheinspection
B：Youcanarrangeaninspectioncompanyorcometoourfactoryforaninspection.Pleasenotifyusinadvance.
A：CanImixdifferentproductsinonecontainer
B：Yes,youcanmixdifferentproductsinonecontainer,aslongastheyarecompatibleandcanbesafelyloaded.
A：HowshouldIarrangetheloading
B：Wewillprovideprofessionalloadingservices,butpleasenotifyusinadvanceofthetypeandquantityofproductstobeloaded.
A：Canyouintroducethisproducttome
B：Sure.Thisisourlatestproduct,whichismadeofhigh-qualitymaterialsandhasexcellentperformance.
A：What’stheproduct’sadvantagecomparedtoothersonthemarket
B：Ourproducthasalongerlifespanandismorecost-effective.Inaddition,wecanprovidecustomizedservicesaccordingtoyourspecificneeds.
A：Ihaven’treceivedthegoodsontime,what’sthereasonforthedelay
A：WhenwillIreceivethegoods
B：Thegoodswillbeshippedinthreedaysandwewillprovideyouwiththetrackingnumberassoonaspossible.