reception@pegasusmedicalcentre.co.nz
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OpenHours
Monday8.00-5.30pm
Tuesday8.00-5.30pm
Wednesday8.00-5.30pm
Thursday8.00-5.30pm
Friday8.00-5.30pm
Byappointments
Closedforlunch
between1.00-2.00pm
ClosedSaturday,Sunday&PublicHolidays
Phones
Between8.00am&5.00pm
WelcometoPegasusMedicalCentre
NewPatients(ResidentsofPegasus,Ravenswood,WoodendandWaikuku)
areWelcometoRequesttoEnrol
(Dependingoncapacityrequestsmightneedtogoonawaitlist.
EnrolmentiswiththeMedicalCentreandNotaSpecificDoctor)
OurprofessionalteamProvidesafullrangeofgeneralandfamilyhealthcare,andarecommittedtomakingexcellentcareavailableinourcommunity.Ourteamspeaks/understands6languages
Ifyouhaveamedicalemergencyorareacutelyunwell,pleasecall111.
Forurgentappointments/advice,pleasecallandasktospeaktoanurse.
IfyouhaveanyFlu-likesymptoms,pleasecallusfirst.Oneofournurseswillcallyouandassessyourcondition.
Youcanbooktelephoneorin-practiceconsultationbycallingusorusingManageMyHealth.Whenyoucalltobookanappointment,youmaybeaskedthereasonforappointment,inordertobookyouappropriately.Someconditionsorproceduresneedmoretime.
Priorityofappointmentsforenrolledpatients.
(Pleasenotefeesforphoneconsultationsarethesameasregularconsultations.)
“ManageMyHealth(MMH)”.Youcanusethisportaltobookaconsult,accesslabresultsandrequestrepeatprescriptions.
IfyouneedassistancetoregisterwithMMH,pleasecontactourreceptionteamwhowillbehappytohelp.
IfyouhaveanyissueswithMMH,contactNZsupport@mmhglobal.com.
OuronlineappointmentsareforGPConsultationsonly.Pleasecallifyouwouldliketobookanotherservice.ForMinorsurgery,molechecks,IUCD's,Mirenainsertion,NewPatients,Insurancemedicalscallreception.
ChronicMusculoskeletalproblemsrequire2appointments,
DuetoIllness,wehaveongoingStaffAbsences.Wemighthavetore-scheduleyourAppointment.
AnyUrgentPatientswillbeseenontheday.Pleasebekindtoourstaff.Weapologiseforanyinconvenience.
Ourphonelinescanbeextremelybusyandsomepatientsfindithardtogetthrough.Thankyouforyourpatience.WeareadoptingdifferentmeasurestoalleviatethatincludingbookingthroughManageMyHealth.
Foryourresults,nonurgentclinicalrequestsandqueries,Youcanemailthenursesdirectlyinsteadofcallingnurses@pegasusmedicalcentre.co.nz
Foradministratverequestsyoucanemailreception@pegasusmedicalcentre.co.nz
TestresultscantakesometimetobeavailableandreviewedbytheDoctor.Youwillbecontactediffurtheractionisneeded.TheycanbeviewedonManageMyHealthaswell.Thankyouforyourpatience.
Appointmenttimesareindicative.TheDoctorsandNursestrytheirbesttobeontime.
However,duetothenatureofGeneralPractice,acuteandunwellpatientsandpatientsarrivinglate,theremightbeawaittime.
Ourreceptionistswillinformyouofthat,ifthereisany.Weappreciateyourunderstanding.
Appointmentsare15minutestocoveroneortwoissues.Ifyouhavemoreissuestodiscussorneedmoretime,pleasebook2appointments.
Pleasearriveontime.Ifyouarelatetoyourappointment,yourDoctormaynotbeabletoseeyou.
ZeroTolerancePolicy
Ourstaffareheretoassistyouandyourfamily.ThePracticehasZEROtoleranceapproachtoanyverbal,aggressive,violentabuseandbehaviourtowardsstafforpatients
LanguagesSpokenAtPegasusMedicalCentre:English-SignLanguage(Annie)-Maori-French-Arabic-UnderstandDutchlanguage
NEW:NOSCALPELVASECTOMYDoneatPegasusMedicalCentre.Callreceptiontoenquire/Book.
DedicatedMusculoskeletalConsults,SteroidInjectionswithGPwithSpecialInterest&Expertise.
‘AffiliatedProvidertoSouthernCrossforcomprehensiveskinexaminations,skincancersurgeryandskincancerdiagnosisandtreatment’