每个与会者都应宣布他们的存在。如果是你主持会议,应单独欢迎每位与会者。确保所有被邀请者都在场,也应将新成员介绍给其他与会者。
问候语
Goodmorning.Thisis[Alex]fromthe[yourcompanyname].
Iwouldliketowelcomeeverybodyheretoday.
Thanksforattending.
Couldyouallwhenspeakingstateyournameclearly
Pleaseindicate(say)whichoffice/departmentyourepresentsothattheminutesarerecordedproperly.
出席会议
Beforewestart,pleasecouldyouintroduceyourselves
核对姓名
[Ralph],pleasecouldyoucorrectmypronunciationbeforewebegin
Todaywehavetwo[Toms].Pleasecouldweaddsurnameswhenspeaking:TomSmithandTomTaylor.
介绍新成员
I’dliketointroduce[Paul].He’sinchargeofSalesintheParisoffice.
2设定基本规则
提醒参与者从一开始就清楚地进行表达,避免太多的人同时发言,同时提醒参与者如何使用视频会议的技术。
最大限度地增进了解
Wehave3nationalitiesheretoday.Pleasespeakclearlyandslowlysothateveryoneunderstands.
Pleasecouldyouspeakoneatatime
MayIremindyoutospeakoneatatime
技术方面
Couldyoucheckyourmicrophoneplease
Remembertoswitchoffthemutebuttonwhenyouarespeaking.Switchitonwhenyou’renotspeaking.
3决定发言顺序
如果有超过三或四个人参与,设定一个发言顺序将有助于避免混乱或中断。
例如:参与者可以按字母顺序发言。无论你选择什么,重要的是在一开始就明确说明顺序,这样人们就能在轮到自己时做好发言准备。
在你介绍完主题后,你可以补充说:
We’llfollowanalphabeticalspeakingorder.We’llbeginwithMr.Baldwin,followedbyMrs.Brown,Mr.Chatterjee,Ms.Evans,Mr.Richards,Ms.StallingandMr.Yaxley.
4处理问题
确保所有与会者都能听清楚。当你遇到声音方面的问题时,要让其他参会者知道,也可以礼貌地要求呼叫者重复。
检查音量
Canyouhearmeok
声音有问题
Ican’thearverywell.
I’msorry.Ihaveaproblemwithmymicrophone.
There’salotofnoiseinthebackground.Couldyoucheckyourmicrophoneplease
John,youneedtoswitchoffthemutebuttonifyouwanttospeak.
理解口音
I’msorry[John],butI’mafraidIdidn’tunderstand.Pleasecouldyourepeatthat
I’mafraidIdidn’tunderstand,Mr[Chopra].Pleasecouldyouspeakmoreslowly
理解某个句子的一部分
I’msorry[MrMcKay]butIdidn’tcatchthat.Couldyourepeatthatplease
I’mafraidIdidn’tunderstand[MrMcKay].Pleasecouldyousaythatagain
I’msorry[MrMcKay].Pleasecouldyouclarifywhatyoumeanby…
但出现多个声音时
Therearetwopeoplespeaking.MrChopra,canyoucontinueJohn,we’llcomebacktoyouinamoment.
5设定目标
Theobjectiveofthismeetingistomakeadecisionabouttheadvertisingcampaign.
Thepurposeofthiscallis…
Ouragendatodaywillbe…
Iwouldlikeyourinputon…
I’llbeaskingquestionsabout…
6参照文件
因为与会者看不到你,所以你必须能够清楚地描述他们。
Themainpointsarehighlightedinbold.
Pleaseturntopage14
征求意见
Alex,whatdoyouthink
[Rachel],whatareyourthoughts
表达意见
Inmyopinion,weareperformingwellunderthecircumstances.
Ithinkthat…
同意的意见
Iagree
Icompletelyagree
Iagreetoacertainextent.
不同意
I’msorrybutI’mafraidIdisagree.
IseeyourpointbutI’mafraidIdisagree.
Itendtodisagree.
Iseethingsfromadifferentperspective.
确认是否完全理解
Sowhatyou’resayingis,weneedtoincreasesales.
Couldyourepeatthatplease
SoifIunderstoodcorrectly,youwantustoincreasethebudget
妥协
Let’strytofindamiddleground.
Whydon’twetrytoreachacompromise
Wouldyoubewillingtocompromise
Ifyoucouldincreaseourbudget,thenwecouldspendmoreonadvertising.
提出一个建议
Maybewecouldincreasethebudget.
Whydon’twefocusononlineadvertising
同意一个建议
That’sagoodidea.
Ilikethatidea.
表示理解
Iunderstand.
Iseeyourpoint.
打断别人
I’msorrytointerrupt.It’sSusanhere.
Alexhere.CouldIjustjumpinhere.
告诉大家在发言前要清楚地说出自己的名字,并确保每个人都有机会发言。
澄清谁在说话
Sorry.Who’sspeakingplease
Pleasecouldyousayyournamebeforespeaking
邀请参与者发言
[Pauline],whatareyourthoughts
Let’saskeveryonetheiropinion.
MayIremindeveryonethatwehavetofinishby4pm.
Pleasebebriefasweonlyhave30minutes.
Ithinkwe’regettingside-tracked.Let’strytokeeptotheagenda.
将讨论带入尾声
I’mafraidwe’rerunningoutoftime.
Wouldanyoneliketoaddanythingbeforewefinishthecall
We’rerunningoutoftime.Let’strytowrapthingsup.
10会议结束
总结
So,let’sgooverthemainpoints.
So,tosummarizewehavedecidedtofocusononlinesales.
突出行动要点
So[Alex],you’regoingtosendouttheminutes.[Rachel],you’regoingtospeaktotheregionalManager.
Shallwescheduleafollow-upcallin2weeks
Let’sspeakagainnextmonth.
Thankyoueveryoneforyourtime.Inthisdiscussion,wecoveredthefollowingpoints…
好了,希望上面这些视频会议短语将帮助你得到客户的欣赏,因为清晰、简单的短语在商业文化中是一种智慧的,成熟的、富有同情心的标志。
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